{"id":20759,"date":"2018-10-08T14:30:52","date_gmt":"2018-10-08T11:30:52","guid":{"rendered":"https:\/\/epec.fi\/faq\/"},"modified":"2022-11-29T14:51:12","modified_gmt":"2022-11-29T12:51:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/epec.fi\/zh-hant\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; module_class=&#8221;hero-section&#8221; _builder_version=&#8221;4.16&#8243; background_image=&#8221;\/wp-content\/uploads\/2018\/10\/hero-inner-page-1920&#215;451.jpg&#8221; custom_padding=&#8221;300px||43px|&#8221; custom_padding_tablet=&#8221;200px||43px|&#8221; custom_padding_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code admin_label=&#8221;Hero Section&#8221; _builder_version=&#8221;4.16&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>faq<\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <div class=\"banner-breadcrumb\">\r\n            <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to System solutions for mobile machines &amp; commercial vehicles | Epec.fi.\" href=\"https:\/\/epec.fi\/zh-hant\/\" class=\"home\"><span property=\"name\">Frontpage<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>        <\/div>\r\n    [\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">\u00a0HARDWARE AND PROGRAMMING<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;How do I get started with Epec products? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Instructions for getting started can be found in Epec Programming and Libraries manual&#8217;s section <em>Getting Started<\/em>. The manual is available in<a href=\"https:\/\/extranet.epec.fi\/\"> Epec Extranet<\/a>. For extranet credentials, contact <a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a>.<\/p>\n<p>Required installations:<\/p>\n<ul>\n<li>CODESYS 2.3 or CODESYS 3.5\n<ul>\n<li>Download from <a href=\"https:\/\/extranet.epec.fi\/\" target=\"_blank\" rel=\"noopener noreferrer\">Epec Extranet<\/a>. For extranet credentials, contact <strong><a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a><\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Epec SDK (see SDK Installation Guide), including:\n<ul>\n<li>Epec MultiTool (configuration tool for control systems)<\/li>\n<li>CODESYS PLCopen Libraries (Epec&#8217;s pre-made programming blocks to make programming easier)<\/li>\n<li>Targets and device descriptions<\/li>\n<li>Download the latest SDK from <a href=\"https:\/\/extranet.epec.fi\/\" target=\"_blank\" rel=\"noopener noreferrer\">Epec Extranet<\/a>. For extranet credentials, contact <strong><a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a><\/strong><\/li>\n<\/ul>\n<\/li>\n<li>CAN card driver, for example Kvaser<\/li>\n<li>Epec CANmoon (diagnostics and CAN bus configuration tool for control units)<\/li>\n<\/ul>\n<ul>\n<li><strong>For ISOBUS implementations: <\/strong>\n<ul>\n<li>Download ISO-Designer from <a href=\"https:\/\/www.jetter.de\/en\/products\/software\/iso-designer.html\">Jetter AG <\/a><\/li>\n<li>See <em>E<\/em><em>pec Programming and Libraries manua<\/em>l&#8217;s section <em>Programming ISOBUS<\/em>. The manual is available in<a href=\"https:\/\/extranet.epec.fi\/\"> Epec Extranet<\/a>. For extranet credentials, contact <a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>For safety related implementations: <\/strong>\n<ul>\n<li>CODESYS 3.5 SP10 IDE (Setup_CODESYSV35SP10.exe)<\/li>\n<li>CODESYS Safety SIL2 3.5.10.0 package (CODESYS Safety SIL2 3.5.10.0.package)<\/li>\n<li>Download from <a href=\"https:\/\/extranet.epec.fi\/\" target=\"_blank\" rel=\"noopener noreferrer\">Epec Extranet<\/a>. For extranet credentials, contact <strong><a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a><\/strong><\/li>\n<\/ul>\n<\/li>\n<li><strong>For Epec IoT solutions: <\/strong>\n<ul>\n<li>See <em>Epec Programming and Libraries Manual &gt; Programming &gt; Programming6000\/ X Series Units &gt; Interfaces\/External Connections &gt; Using Epec GlobE <\/em>(The manual is available in<a href=\"https:\/\/extranet.epec.fi\/\"> Epec Extranet<\/a>. For extranet credentials, contact <a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a>.)<em><br \/><\/em><\/li>\n<li>See <span id=\"brseq0\"> <\/span><em><em>Epec Programming and Libraries Manual &gt; <\/em><\/em>Programming &gt; Programming6000\/ X Series Units &gt; Interfaces\/External Connections &gt; Using Epec GatE<em> (<\/em>The manual is available in<a href=\"https:\/\/extranet.epec.fi\/\"> Epec Extranet<\/a>. For extranet credentials, contact <a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a>.)<\/li>\n<li>For Epec Azure IoT Edge Solution instructions contact <a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Where can I find programming information?&#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>See <em>Epec Programming and Libraries manual<\/em>. The manual is available in<a href=\"https:\/\/extranet.epec.fi\/\"> Epec Extranet<\/a>. For extranet credentials, contact <a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a>.<\/li>\n<li>The manual&#8217;s programming section includes general programming instructions for all Epec products.<\/li>\n<li>Safety manual for product specific functional safety programming instruction see product specific safety manual. Safety manuals can be found from the products page.<\/li>\n<li>Product specific programming instructions, for example, details about safety control unit&#8217;s\u00a0 I\/O can be found from <em> Programming SC52 Safety Control Unit &gt; I\/O Programming &gt; I\/O Variables<\/em>.<\/li>\n<li>For known issues, see the programming manual&#8217;s <em>Troubleshooting<\/em> section and product specific known issues section.<\/li>\n<li>For further information, contact Epec customer support <strong><a href=\"mailto:techsupport@epec.fi\">techsupport@epec.fi<\/a><\/strong>.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Where can I find detailed hardware and cabling information? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>See product specific technical manuals. Technical manuals can be found from the <a href=\"https:\/\/epec.fi\/zh-hant\/epec-oy-products_\/\">Products<\/a> page.<\/li>\n<li>Cabling instructions can be found in the manual&#8217;s <em>Mechanics and Cabling<\/em> section.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you provide accessories for the products? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, see the product&#8217;s technical manual, section <em>Mechanics and Cabling &gt; Accessories<\/em>. Technical manuals can be found from the <a href=\"https:\/\/epec.fi\/zh-hant\/epec-oy-products_\/\">Products<\/a> page.<\/p>\n<p>[\/et_pb_toggle][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">\u00a0GENERAL<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Who do I contact for product or project offers?&#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Contact <strong><a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a>. <\/strong><span style=\"color: rgba(255, 255, 255, 0);\"><a style=\"color: rgba(255, 255, 255, 0);\" href=\"mailto:sales@epec.fi\">.<\/a> <\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How can I stay up to date, for example, about Epec product releases? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Sign up for <a href=\"..\/contact\/subscribe-epec-newsletter\/\">Epec Newsletter<\/a>.<\/li>\n<li>Read our <a href=\"https:\/\/epec.fi\/zh-hant\/articles\/\">articles<\/a>.<\/li>\n<li>Follow us on social media:\n<ul>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/epec\/\">LinkedIn<\/a><\/li>\n<li><a href=\"https:\/\/www.facebook.com\/EpecControlSystems\/\">Facebook<\/a><\/li>\n<li><a href=\"https:\/\/www.instagram.com\/epecoy\/\">Instagram<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/EpecAutomation\">Twitter<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/user\/EpecControlSystems\">Youtube<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Visit us at upcoming <a href=\"..\/news-events\/\">exhibitions and events<\/a>.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you offer an ISOBUS solution?&#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, Epec ISOBUS control units (<a href=\"..\/products\/control-system-products-3606\/\">Epec 3606<\/a>, <a href=\"..\/products\/control-system-products-3610\/\">Epec 3610<\/a> and <a href=\"..\/products\/control-system-products-3724\/\">Epec 3724<\/a>) have passed AEF&#8217;s hardware conformance tests. Epec&#8217;s ISOBUS solution supports:<\/p>\n<ul>\n<li>ISOBUS VT client (VT version 2-3)<\/li>\n<li>ISOBUS TC client (TC version 3)<\/li>\n<li>ISOBUS Tractor-ECU (TECU class 1-2) interface<\/li>\n<li>ISOBUS Diagnostics<\/li>\n<li>ISOBUS AUX-N function<\/li>\n<\/ul>\n<p>For programming information, see Epec Programming and Libraries manual&#8217;s section <em>Programming ISOBUS<\/em>. The manual is available in<a href=\"https:\/\/extranet.epec.fi\/\"> Epec Extranet<\/a>. For extranet credentials, contact <a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a>.<\/p>\n<p>Also check out the related articles:<\/p>\n<p>Piia Vedenjuoksu&#8217;s blog <a href=\"..\/isobus-interconnecting-tractors-and-implements\/\">ISOBUS \u2013 interconnecting tractors and implements<\/a><br \/>Joonas Kaukola&#8217;s blog <a href=\"..\/designing-a-isobus-virtual-terminal-interface\/\">Designing an ISOBUS Virtual Terminal interface<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you offer an IoT solution? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, <a href=\"..\/products\/control-system-products-for-iot-6200\/\">Epec Remote Acces Unit 6200<\/a> and embedded displays <a href=\"https:\/\/epec.fi\/products\/display-6107\/\">Epec 6107<\/a> and <a href=\"https:\/\/epec.fi\/products\/display-6112\/\">Epec 6112<\/a> support remote connection.<br \/>Just add one of these products to your control system in order to remotely manage your machines.<\/p>\n<p><a href=\"https:\/\/epec.fi\/zh-hant\/epec-oy-products_\/connectivity\/cloud-services\/\">\u203a Read more about Epec&#8217;s Cloud services<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you have a SIL2 and PL d level safety product? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>Yes, <a href=\"..\/products\/safety-products-sc52\/\">Epec SC52 safety control unit<\/a> is a SIL2 and PL d Cat. 3 Level safety product and <a href=\"https:\/\/epec.fi\/zh-hant\/products\/epec-sl84-safety-control-unit\/\">SL84 safety control unit<\/a> is a SIL2 and\u00a0PL d Cat. 2 as a stand-alone controller.<\/p>\n<p>Epec also provides pre-certified safety libraries and the tool chain for creating an application.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"..\/products\/functional-safety\/\">\u203a Read more about Epec\u2019s functional safety solutions<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221; What is MultiTool and CANmoon? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Epec MultiTool is a free configuration tool for the whole control system. You can, for example, set I\/O modes, initialize communication protocols and set up remote management. MultiTool then creates a CODESYS code template according to these configurations enabling fast and error-proof start for programming.<\/p>\n<p>For more information, read:<br \/>Marko Takkula&#8217;s blog <a href=\"..\/optimize-time-to-market-with-epec-multitool\/\">Optimize Time-To-Market with Epec MultiTool<\/a><\/p>\n<p>Epec CANmoon is a free CAN diagnostics tool for Epec units and CAN bus. You can scan the CAN bus, configure Epec devices&#8217; communication parameters, check hardware related information (such as hardware revision, firmware version and serial number), download application, update firmware and read parameter values.<\/p>\n<p><a href=\"https:\/\/epec.fi\/solutions\/application-development-environment\/\">\u203a Read more about development environment and tools<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What kind of approvals and certifications do Epec products have? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Check each product&#8217;s approvals and certifications from the <a href=\"https:\/epec.fi\/products\/\">Products<\/a> page. For further questions, contact <strong><a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a><\/strong>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Where are your products made? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Our Epec products are designed and manufactured in Sein\u00e4joki, Finland where our\u00a0 headquarters is also located.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What do I do if my product is broken?&#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Please contact your local machine integrator or service.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">\u00a0ORDERS<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221; How do I find ordering codes for the products? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Contact <strong><a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a><\/strong><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How do I find information about the status of my order? &#8221; icon_color=&#8221;#0c71c3&#8243; open_icon_color=&#8221;#0c71c3&#8243; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Contact <strong><a href=\"mailto:sales@epec.fi\">orders@epec.fi<\/a><\/strong><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; specialty=&#8221;on&#8221; module_class=&#8221;interested-section&#8221; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;32deg&#8221; background_color_gradient_stops=&#8221;#ffffff 7%|rgba(255,255,255,0) 66%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_start_position=&#8221;7%&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0)&#8221; background_color_gradient_end_position=&#8221;66%&#8221; background_image=&#8221;\/wp-content\/uploads\/2018\/10\/support-customer-service.jpg&#8221; background_blend=&#8221;overlay&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;11px||0px|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Form Title&#8221; _builder_version=&#8221;4.16&#8243; text_font=&#8221;|||on|||||&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>do you need support?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; module_class=&#8221;contact-info&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Contact Info&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]Contact us for more<br \/>\ninformation<\/p>\n<p><a href=\"mailto:techsupport@epec.fi\">techsupport@epec.fi<\/a><br \/>\n<a href=\"tel:+358 (0)20 760 8111\"><strong>+358 (0)20 760 8111<\/strong><\/a><\/p>\n<p><a href=\"mailto:sales@epec.fi\">sales@epec.fi<\/a><br \/>\n<strong><a href=\"tel:+358 (0)20 760 8111\">+358 (0)20 760 8111<\/a><\/strong>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; module_class=&#8221;contact-form&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_contact_form captcha=&#8221;off&#8221; email=&#8221;techsupport@epec.fi&#8221; custom_message=&#8221;Email: %%email%%||et_pb_line_break_holder||Name: %%Name%%||et_pb_line_break_holder||Company: %%company%%||et_pb_line_break_holder||Message: %%Message%%&#8221; 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